Matka matka Privacy Policy
This page provides a detailed description of how the matka matka platform collects, uses, and protects the personal information of users in Bangladesh. Please read the full policy carefully before using our services.
Last Updated: January 2025
How Your Information Is Collected and Used
What Information Is Collected
During account registration, we collect your name, mobile number, email address, and date of birth. National ID or passport information may be requested for identity verification. Financial transaction details during deposits and withdrawals are securely recorded. Some technical information such as device type, IP address, and browsing data is also automatically collected while you use the platform. This information is used solely to improve service quality and prevent fraud.
How Your Information Is Used
Collected information is used to keep your account active, process transactions, and provide customer support. This information is analyzed to ensure the security of our platform and to detect suspicious activity. It may also be used to send personalized offers and notifications based on your preferences and experience. Necessary information is used to fulfill legal obligations and meet the requirements of regulatory authorities. Your personal information is not sold to third parties for any commercial purpose.
Cookies & Tracking
Cookies are used on the matka matka website to enhance your browsing experience. Cookies remember your login state and help pages load faster. You can disable cookies from your browser settings, though this may limit certain features. Session cookies are automatically deleted when the browser is closed, while persistent cookies are stored for a set period. We do not use advertiser or third-party tracking scripts.
Data Protection Practices
All your personal and financial information is kept secure through industry-standard encryption (SSL/TLS) technology. Our servers undergo regular security audits and firewalls are used to prevent unauthorized access. Internally, only authorized personnel can access your information, and it is managed under strict access control policies. In the event of any data breach, we will promptly notify you and the relevant authorities. The security of your information is one of our highest priorities.
Data Retention & Deletion Policy
We retain necessary information for as long as your account remains active. Even after account closure, some information may be retained for a defined period due to legal obligations or dispute resolution needs. The data retention period is determined in accordance with applicable financial and information technology laws in Bangladesh. Once legal requirements are fulfilled, data is securely deleted or anonymized. You may contact us at any time to request a review or deletion of your information.
Sharing Information with Third Parties
Matka matka never sells or rents your personal information to third parties for commercial purposes. Limited information may be shared with trusted partners for payment processing, identity verification, or technical support. These partners operate under strict confidentiality agreements and may only use the data for specified purposes. Information may be provided to comply with legal obligations in the case of a court order or a lawful request from law enforcement agencies. Except for these exceptions, your information always remains under our control.
Your Rights & Choices
You have the right to view, correct, and delete your own information when needed. If you wish to stop receiving marketing messages or notifications, you can easily update this from your account settings. Under data portability, you may request a copy of your information. For any complaints, contact our support team directly and we will work to resolve the matter promptly. We are always committed to protecting your privacy rights.
What You Want to Know About Privacy
Below are answers to the most frequently asked questions about our data protection policy.